Skip to content
منصة المقترحات

Tell us how we could do better

If you have an idea that would improve a service, a process or the way we work, we would like to hear it. It takes about two minutes, and you will get a reference number and a PIN so you can check what happened to your idea later.

  • Every suggestion is read by someone, not a robot
  • You get a written answer, whatever we decide
  • Track it yourself with a reference and a PIN
  • No account needed - about two minutes
Share a suggestion

What happens to your suggestion

  1. It arrives in the queue and is read.

  2. A reviewer looks at whether it is workable and who would own it.

  3. It is either taken forward or it is not - and you are told which, in writing.

Already sent one?

Sign in with your reference number and PIN to see where your suggestion has got to and to read replies.

Track my suggestion

One thing worth knowing

Not every suggestion can be adopted, and some good ones have to wait for a budget or a system that does not exist yet. We will tell you plainly which it was. If you are reporting misconduct rather than suggesting an improvement, please use the whistleblowing channel instead - it is built to protect you, and this one is not.